Blog

By James Rosasco 06 Sep, 2017

In the modern age, there are two primary ways to hire a house cleaning service: online booking and in-home estimate.

Online booking means that you reach out through the cleaning service’s website to let them know that you’re interested in their service, while an in-home estimate means that the owner or a representative of the cleaning service will come to your home, walk the space, and give you an estimate based on the services you require and the size of your home, as well as the condition your home is in.

But which is right for you? Online booking or in-home estimate? Read on for more information about the differences between the two.

Is Online Booking Right For You?

Online booking is quickly becoming a necessity for any cleaning service who hope to reach a more youthful crowd. Here are some of the pros and cons of online booking.

Online Booking Advantages

Time saving — You can sign up for service whenever you want, day or night. There’s no waiting for the business’s owner to return your phone call. In some cases, online booking enables you to get an instant quote and schedule your appointment at a time that will work for you.

Easy for customers — Now, there is online booking software that will allow you to book a cleaning via desktop computer as well as mobile device. The convenience factor indicates that the service understands that your time is at a premium, and they want to make it as easy for you to contact them as possible.

Online Booking Disadvantages

It requires you to share a lot of information — When you fill out an online booking form, be prepared to answer a lot of questions, including the following:

  •  Where are you located? (City, neighborhood, subdivision)
  • What type of service do you need? (One-time, ongoing, move out)
  • How often do you want your home cleaned?
  • Have you used a cleaning service before? If so, when was it last serviced?
  • Why did you stop using your last cleaning service?
  • Can you tell us the square footage of your home?
  • Number of bedrooms?
  • Number of bathrooms?
  • One story or multi-level?
  • Number and types of pets?
  • How many people live in the house?

No in-person meeting prior to the cleaning — You’ve simply got to trust that the cleaning company is dependable. You can always request customer testimonials from the service or seek out online reviews if you’re concerned about letting strangers into your home. Additionally, a professional cleaning company will have highly-trained, carefully screened employees who are held to a high standard.

Is an In-Home Estimate Right For You?

An in-home estimate requires the cleaning service to come to you— they actually walk through your home, offering you an estimate of the services you want them to do. Or they will explain their most popular cleaning packages so you can choose the one that works best for you.

Advantages of an In-Home Estimate

Accuracy — You’ll know that the estimate accurately reflects your home’s dimensions and level of effort required. An online booking typically has a disclaimer attached, saying that the estimate could change based on the condition of the home. With an in-home estimate, the cleaning service will have the whole picture prior to quoting a price.

Personal touch — If you want to know a little more about the organization, you’ll get a better picture if you invite them to your home and speak with the owner or a representative one-on-one. Then, you can ask the questions you have about the organization as well as their processes.

Disadvantages of In-Home Estimate

Time-consuming — If you’re exceptionally busy, it could be difficult to schedule a time when the service is available to bring them in to make the estimate. Additionally, the back-and-forth phone calls can eat up even more of your valuable time.

Inconvenient — Rather than simply filling out a form online, you’re forced to go through many steps before you’re even able to schedule the first cleaning. If you’re truly in a hurry, online booking might be the preferable option for you.

Are you ready to bring a professionally trained, highly recommended, experienced cleaning service into your home? Helping Hands Cleaning Service is here for you. Whether you prefer online booking or an in-home estimate, we can accommodate your needs! Contact us today!

By James Rosasco 30 Aug, 2017

Tip of the day! Did you know you can clean your microwave with a lemon?

  1. Cut the lemon in half. Squeeze juice into a microwaveable dish with about 1 1/4 cups of water.
  2. Heat the bowl in microwave for about 3-5 mins.
  3. Carefully remove the bowl and wipe down the inside of the microwave with a warm, moist cloth.
  4. The microwave is now clean and the kitchen smells fresh.
By James Rosasco 30 Aug, 2017

Did you ever want to reuse that candle jar you received as a gift, or the one that came with a reusable lid?

Here’s how you can remove the wax to reuse it as storage or even place a smaller candle in it to see it glow once more.

Step 1 – once the candle is spent and will no longer serve its purpose, carefully pour boiling water into it. The water will melt the wax and it will float up to the top.

Step 2 – allow it all to cool down so then as it cools it will harden and be easy to remove. Repeat steps 1 and 2 as necessary until all wax is removed.

Step 3 – simply pry off the metal wick holders (if they didn’t already come off) with a butter knife. Hand wash or place in dishwasher to remove any final residue a bring it to a sparkle.

Step 4 – to remove any labels or stickers simply cover with a cotton ball soaked in rubbing alcohol or dish soap and water till it begins to peel away.

By James Rosasco 30 Aug, 2017

One of your important questions to ask a potential home cleaning service is, “How do you set your cleaning services prices?” Although most cleaning companies do charge a flat rate, many charge strictly by the hour. At Helping Hands Maid Services we believe that this practice has some potential problems:

  • What if a job takes longer than expected?
  • Why does the same cleaning service cost me more on some weeks than others?
  • Either pricing will be erratic or with a price cap, do some of the cleaning services get ignored?

At Helping Hands Maid Services, we provide a professional cleaning service estimate  based on the square footage of the property and on our initial cleaning. We believe that this is the fairest way to set our pricing in the long run. There may be an unusual amount of clutter in the home or office one week and not the next. It will all balance out in the long run. As you can see, many other factors come into play as well:

  • Are there pets?
  • How long has it been since a deep house clean?
  • How many times a month will we be coming out?
  • What cleaning services are included with the pricing; windows, carpet cleaning, etc?

Because each house is unique, the best way for us to determine cleaning services prices is to clean your house one time for an hourly rate. This allows us to do a deep cleaning to get a good feel for what’s involved in cleaning your house and to give it a thorough, deep cleaning. We will work at our standard efficient pace until the job is complete. Once finished, we have enough information to set consistent pricing for your regular house cleaning service, be it weekly, bi-weekly or monthly. Contact us at 630-530-1324 for a consultation and we will run through all of the details with you.

By James Rosasco 30 Aug, 2017

Helping Hands Maid Services offers a green cleaning option to all of our customers.

Green Seal Products

We maximize the use of available green cleaning services and products for the purpose of safeguarding human health and protecting the environment. We have decide to go with Green Seal products on all customer requests. Green Seal is a non-profit environmental standard development and certification organization. This all boils down to the fact that we exclusively offer green house and office cleaning services, including environmentally safe green; carpet cleaning, bathroom cleaning, and floor cleaning. Our products:

  • Are completely biodegradable.
  • Contain no solvents, glycol ethers or ammonia.
  • Produce no hazardous fumes and no toxic by-products.
  • Don’t endanger you, your children, your pets or the environment.

The mission of Green Seal is to use science-based programs to empower consumers, purchasers, and companies to make our world more sustainable. Helping Hands uses Green Seal Certified  products. This means that all of our green products have met the “Green Seal” rigorous performance, health, and environmental criteria, and are are certified by the Green Seal  organization. Only with this seal can we know for certain that our supplier’s claim of environmental SAFETY is backed up with proof.

Green Cleaning

We absolutely believe in a clean and “safe” environment for your house and office. A healthier environment means that we will bring no toxic chemicals in the house that might be absorbed into the skin. In fact, one side effect of our green cleaning is the “aromatherapy” that many of our customers experience due to the pleasant natural essential oils found in many of our green house cleaning products. We can give you more details about our green cleaning products, the grean seal and techniques with our initial consultation. So give us a call today and see what we have to offer, 630-530-1324.

By James Rosasco 30 Aug, 2017

Our cleaning technicians are the face of our business; they are the ones you picture in your mind when you think about the company that cleans your home. For that reason, it’s vital that we take care and time during the hiring process, making sure that the people we hire are the right people for the job.

Unfortunately, many cleaning companies don’t see it this way. They’re quick to hire the first “warm body” that walks in off the street because they have clients that need their homes cleaned. As long as the position is filled, they hope for the best and assume that the job will be done, and done well.

House cleaning is not just a service business, it’s a people business. In order to provide the service you expect and deserve, we put a great deal of effort into hiring the right cleaning technicians. After all, these are the people who are cleaning in your personal space—you need to feel comfortable having them in your home. Not only do you want to feel that they’re trustworthy, but you need to be confident that they’ve been properly trained on how to clean a variety of surfaces. You don’t want to be concerned that something in your home might be ruined after their visit.

Cleaning Technicians Training and Quality Control

Does your current cleaning service truly understand the importance of comprehensive training? It’s probable that they don’t. Most companies do a quick interview, get the necessary paperwork out of the way, and then put the brand-new employee into a home on the first day for on-the-job training. After a few days, they set the employee loose to go it alone. The chances are very high that mistakes will be made, and items will be missed during the cleaning or damaged due to improper technique.

Another problem you might have encountered with your home cleaning service is that they rely on you, the customer, for quality control! Have you ever had your cleaning service ask how the cleaning is going? In truth, THEY should know how the cleaning is going if they’ve got a good Quality Control Program in place.

Process for Hiring Cleaning Technicians

What do you know about your cleaning company’s hiring system? Do they conduct background checks and drug tests? How much time do they spend on training before they allow their new employees to clean your home?

Here is a brief rundown of our hiring and training process for cleaning technicians:

  • We’re very selective in choosing our cleaning technicians. In fact in the past year, out of roughly 525 applicants, we only hired 6 people!
  • Each person goes through two separate interviews, and they’re subject to background checks and drug testing.
  • Orientation lasts about 4 hours, and then they begin training at our office.
  • Once they’ve mastered the basics in the office, they’re taken out in the field for additional offsite training, completed at the business owner’s home. (Even though they’re receiving training in a home setting, it’s a controlled situation in a safe environment.)
  • Over the next few days, technicians receive focused training in specific areas of the home. For example, they watch a video on bathroom cleaning, and then they’re trained by the Field Supervisor on how to clean bathrooms. They master this room before moving on to other areas of the home.
  • After this first week of training, they’re permitted to go out with a team of experienced cleaning technicians to clean client homes. In the first home, they simply observe how the team works. In the second home, they actually participate in the cleaning.
  • They work with the team for 2-3 weeks before they move into an open position with their permanent team. This continuous training gives them experience in cleaning about 20-30 different homes, as well as extensive experience cleaning a variety of surfaces, such as stone, ceramic tile, wood, or carpet.

Quality Control – The Helping Hands Way

Our Field Supervisors check new employees’ work for a period of 2 weeks to a month—and they check every home that the new employee has cleaned. Check-ins are also done before the home is started and after the home has been cleaned. This allows the Field Supervisor to ask the new employee how they would approach the cleaning in the home; the Field Supervisor also walks through the home to be sure everything was done properly.

Your home is precious, and we understand that you want the highest caliber people entering it. Our hiring practices ensure that our cleaning technicians are reliable, highly-trained people who understand the trust you’ve placed in them and treat your home with the respect it deserves.

If you’re looking for a home cleaning company that places strong emphasis on hiring the right cleaning technicians for your home, fill out the form on the right side of your screen to get a free quote. We back up our cleaning with our Guarantee that you will be 100% satisfied !

By James Rosasco 30 Aug, 2017

As the autumn approaches, the weather gets cooler and the leaves begin to fall. Before you don your cozy sweater and curl up with a cup of hot apple cider, you should probably turn your attention to cleaning the exterior of your home before winter hits.

Fall Cleanup Tips for the Outside of Your Home

Yard

Of course, when you think “autumn”, you think of leaves! If your yard has many mature trees, you’re probably already dreading the thought of spending hours of your precious weekend raking the fallen leaves into tidy piles.  However, raking is just the beginning of preparing your yard for winter. Be sure to prune your shrubs, removing any dead or diseased branches as well as any parts of the shrub that are simply overgrown. Take a look at your trees and determine if they, too, could use a trim.

As you reach the end of the mowing season, set your mower to the lowest setting, grinding up the few scattered leaves that remain on the grass, which will give your soil much-needed nitrogen. Setting your mower to the low setting for your last mowing will also decrease the chance of “snow mold” occurring next spring. And if you’re concerned about bald spots in your grass, now’s the time to re-seed and fertilize those places.

Flowerbed

Your flowerbeds require some attention, too; fall is the time to plant such bulbs as tulips, daffodils, or hyacinths. Be sure to mulch your flowerbeds and shrubs with 2-3 inches of hardwood mulch to protect them from the impending cold. Cut back your perennials to just a few inches, and pull out all of the plant debris in your flowerbed, as it will attract bugs.

If you have any potted plants on your porch or patio, plan to bring them indoors as soon as the nights cool down to 50 degrees. However, before you bring them in, spray them with a garden hose—this will remove any excess dirt or insects.

Lawn Furniture

Many people enjoy their outdoor spaces during the course of the summer, and the furniture definitely shows wear and tear by the end of the season.  Before covering or storing your patio furniture for the season, take time to clean it properly. Use gentle soap and a soft brush to scrub it down, and then store it in a safe, dry space to preserve it for use in the spring. Don’t forget your table umbrella, or the children’s summer toys that might need to be put away for the season, too. Your grill also needs special attention. Clean it thoroughly, scrubbing down the grate with a brush, and be sure to disconnect the propane if you’ve got a gas grill. Be sure to follow manufacturer’s instructions for cleaning gas grills.

Roof and Siding

Your house is one of your greatest assets, so it pays to take good care of it! Before the snow falls, you should take the time to thoroughly clean your roof and siding, ensuring that you’ve removed any dirt, algae, mold, or mildew before it becomes a potentially expensive issue.

You can find a gentle cleaner at your local hardware or home supply store that you can attach to your hose. Once it’s attached, just spray the resulting solution on the siding. If you find that your dirt is of the stubborn variety, a pressure washer will do the trick—you can rent one if needed. Be sure that you set it on “low” to prevent damaging the siding. Your pressure washer can also clean your roof, but you might want to hire a professional who knows how to clean your roof without causing damage and who has the proper safety equipment.

Gutters

As the leaves fall, they don’t just land on your lawn; unfortunately, many of them make their way to your gutters, along with a host of other debris. It’s time to pull out your ladder and your heavy gloves and remove the gunk from your gutters. You can put this in a sturdy garbage bag or over-sized trash can, and discard it or even compost it. To tackle your downspouts, use your garden hose; squirt the hose up from the bottom of the downspout, and if needed, you can also run it from the top.

Screens and Windows

Take advantage of the temperate weather to clean your neglected windows and screens. To do this, simply remove the screens and lay them flat, on the driveway, deck, or a table. Using a soft-bristled nylon brush, scrub the screens with soap and water to remove cobwebs and dirt, and then rinse them with the hose. Before you replace the screens, clean the exterior of your windows, wiping horizontally on one side and vertically on the other; that way, you can easily tell which side has the streaks. Using a professional squeegee with high-quality rubber makes the job quick and easy with fewer streaks.

Garage

When it gets cold, you’ll definitely want to move your car into your garage! The less window scraping you have to do this winter, the better. Now’s the time to clean and organize your garage. Put the summer equipment and toys on hanging racks or shelves, as you won’t need to access them for the next few months. Consider purging the items you haven’t used for a year or more, either donating them to a charitable organization or perhaps selling them. Finish up by sweeping the floor or blowing out debris with a portable blower.

Once you’ve completed your outdoor chores, relax—it’s time to enjoy the fun of the season!

By James Rosasco 30 Aug, 2017

A clean home might feel unattainable to many families. Whether you both work, or if one of you is home caring for young children all day, the last thing you feel like doing is cleaning. If you wish for the peace of mind knowing your home is clean and sanitary, but don’t have the time nor the inclination to do it yourself; you should seriously consider hiring a professional house cleaning service. If that’s not sufficient incentive, here are 10 more reasons to consider it.

Why a Professional House Cleaning Service Enhances Your Life

  1. Improved Quality of Life — What would you do if you didn’t have to spend your spare time tidying your house? Hiring a professional house cleaning service will free up time for you to do the fun things you love. Are you an avid reader, or maybe you enjoy spending time with your family? Do you like to hike, or maybe take in a movie? A professional house cleaning service will allow you to pursue the activities you love.
  1. Come Home to a Clean House— There’s nothing worse than coming home from a long, hard day of work to a messy, disorganized house. It’s disheartening to realize that your home, your SANCTUARY, is not a place you can relax. And you know that the worse it gets, the harder it is to get motivated to take care of it. Or, you could relax and allow the professional house cleaning service to handle it, and come home to a freshly cleaned house, raising your spirits after a tough day at work.
  1. Give Your Body a Break — Cleaning your house can be a very physically taxing task. Instead of handling the hard work, give yourself (and your body) a break! Allow the professionals to give your house the good deep cleaning it needs.
  1. Scheduled Cleaning — If you’ve got your professional house cleaning service coming on a regular schedule, you KNOW the cleaning will get done. How many times have you fully intended to get around to cleaning your house, but something came up that prevented you from doing it? You might have the best intentions in the world, but if you don’t adhere to a regular cleaning schedule, you’ll have buildup around your faucets, thick dust on the furniture, and your floors will be filthy. Take this off your plate!
  1. All-Pro Cleaning — You might think you’ve thoroughly cleaned your home, but it’s very likely that a professional cleaner could come in and point out things that you’ve missed. A pro will clean all those hard-to-reach spots, such as the ceiling fan blades, the top of the refrigerator, or the cobwebs in the ceiling corners and vents. Also, a professional cleaning service will handle things that you don’t want to tackle, such as the baseboards or window blinds.
  1. Professionals Know Best — A professional house cleaner will understand what’s needed to properly care for the many surfaces in your home. Unfortunately, there’s no one cleaning products that can be used on every single surface—and if you use the wrong cleaner on a surface like granite, you could potentially cause permanent damage.
  1. Professionals are Properly Insured — Sure, you could hire an individual or “cleaning lady” to come and clean your home for less money, but you’re just inviting a potential liability claim  on your own insurance. Should they injure themselves, you’re going to be responsible for that. And if they damage your property, they won’t have the necessary insurance (or, most likely, the funds) to cover the damage. A professional house cleaning service will be properly insured, so you won’t have to worry about liability should the worst case scenario become reality.
  1. Professionals Have the Best Equipment— It’s probable that you don’t have heavy-duty equipment and professional-grade cleaning products that a professional cleaning company would have access to. You’ll no longer have to spend money on the expensive cleaning products sold in the grocery stores, which often aren’t as effective as what the pros use. Their tools and equipment can handle jobs of any size quickly and efficiently, saving you money in the long run.
  1. Guests are Welcome — The sound of your doorbell ringing won’t strike fear into your heart as you wonder when you last cleaned the guest bathroom. If you have your home cleaned regularly by professionals, you won’t be embarrassed by weeks of soil build-up in your sinks, toilets, or floors. Sure, you might have to grab the clutter that inevitably accumulates, but you’ll be confident that your guests won’t be grossed out!
  1. Happy Family, Happy Life— It’s worth restating— the less cleaning you and your family have to do, the more you can focus on spending quality time together, doing the activities you love to do. Also, taking the task of cleaning off your plate will give you time to tackle other projects, like painting the spare bedroom or shopping for new furniture for the family room. Or, you can spend more time outside, enhancing your outdoor living space.

Hiring a cleaning service might feel like an unnecessary expense, but can you really afford NOT to hire one? The feeling of peace and well-being you get when you walk into your clean home is truly priceless. Give us a call today  to get started on enjoying the rest of your life!

By James Rosasco 30 Aug, 2017

As the holidays creep closer, you’ve probably got a lot on your mind; shopping, preparing food, planning fun holiday traditions, and, of course, getting (and keeping) your house cleaned and ready for visitors. Is getting your kids to clean during the holidays even possible?

How can you accomplish all of this as you enjoy the holiday season with your children—particularly the cleaning? Getting your children on board with cleaning the house might sound like an unattainable dream, but we’ve got some tips that can turn this dream into a reality.

6 Tips for Getting Your Kids to Clean

  1. A Place For Everything
    This might require a bit of your time beforehand, but it’s important to be sure that all of your child’s things— toys, clothes, art and school supplies, EVERYTHING — has a designated spot, even if it’s just a labeled bin to collect a number of small things. It’s much easier to get your kids to put their things away if they know precisely where to put them, and it will make cleanup a lot faster if they’re not asking you constantly, “Where does the ___________ go?” You can even create a put-away basket for each member of the family, where you can put clutter belonging to them, making it easier than ever for kids to clean up after themselves.
  1. One Thing In, One Thing Out
    This rule is particularly important this time of year; the kids’ toys seem to be multiplying at an alarming rate, and the only way to get this under control is to implement a “one thing in, one thing out” rule. It’s a good idea to get a head start on this by doing some purging prior to the month of December. Maybe you and your children could spend some time on a cold Saturday getting rid of any toys that are no longer loved, or clothes that just don’t fit anymore. Make space for the new by getting rid of the old, and you’ll find that things stay a lot neater. Bonus—you can teach your children a valuable lesson about giving when you encourage them to donate gently used toys and clothing to children who are less fortunate.
  1. Create a Schedule for Cleaning
    If every member of the family is assigned specific tasks on specific days, no one will feel that they’re singled out. Assign chores based on the child’s age and ability level, so that they don’t become discouraged and quit if the task proves to be too difficult for them. You can even designate a “family cleaning night,” in which all of your family does their designated chores, and you celebrate the accomplishment with a special treat, like a particularly delicious dessert or a beloved board game. You could even rope in some of your favorite holiday traditions— if the chores get done, bundle the family up for a drive around the neighborhood to look at holiday lights.
  1. Don’t Leave Anyone Out
    Just because one (or more) of your children is very young doesn’t mean they’re exempt from helping out around the house. Children as young as two can help clean up the house ; in fact, the sooner you start, the better— kids love a routine, and you can easily slip tidying your home into your daily routine where it will become second nature to them. Once they realize that you expect your kids to clean up their toys before bedtime every night, they’ll eventually do it without even realizing it. At first, they’ll need more guidance than older children, of course, but before you know it they’ll be wielding a broom with the best of them.
  1. Make it Fun for Kids to Clean
    Sure, cleaning probably won’t be on their top of their list of things to do (it’s not on yours, is it?), but you can make it something that they won’t dread by making it more fun. Challenge them to a race, turn on fun music and dance as you clean, call out a color, and have them race to pick up toys of that color, or make it a contest—whoever gets their chore finished quickly (and thoroughly) gets a special prize. This will make the time go faster for everyone! Don’t forget to praise your children for the hard work they’ve done; yes, they’re doing what’s expected of them, but it feels good to get complimented, and they’ll work even harder when they realize that their work is appreciated.
  1. Leave the House
    Honestly, sometimes the best way to keep things clean is to get your family out of the house. If nobody’s there, nothing will be out of place! Besides, now’s the time to take the opportunity to enjoy some of your family’s favorite holiday traditions; take the time to have some fun amid all of the hustle and bustle!

Of course, if you start with a spotless house, it’s that much easier to keep it clean throughout the holidays. If you’d like professional help getting your home fresh and clean, call us today!

By James Rosasco 30 Aug, 2017

There are many, MANY types of house cleaning service available in the Western Suburbs of Chicago. You can choose from franchise services, regional services, large local companies, small “mom and pop” companies, and even cleaning ladies that may or may not be set up as a legal business. How’s a homeowner supposed to choose?

Well, before you decide, ask yourself what you really want from your cleaning service. Many people say they want a service that will be reliable, responsive, trustworthy, consistent, or detail-oriented. Of course, these traits are important, and you’d hope that any service you hire would embody these traits and more. But how do you know if the companies you talk to aren’t just telling you what you want to hear?

Questions to Ask a Potential House Cleaning Service

Here are some things that set the best house cleaning services apart from the others.

Documentation — Can the house cleaning service back up their claims that their employees are highly trained with documentation, such as the training program they use to train their cleaning technicians? A truly professional house cleaning service will be completely up-to-date with the latest techniques for ensuring that your house will be as clean as it can be. Additionally, a professional company will be bonded and insured, so you will know that you and your valuables are safe when cleaners enter your home.

Processes — Does the cleaning service have processes in place to train their employees? The most effective house cleaning services have carefully thought out training processes, so every one of their technicians has the same level of training. A more slap-dash operation will have erratic training processes, so you could end up with an under-trained person who won’t clean your house to your exacting specifications.

Response Time — When you call the house cleaning service, do you get a response in a timely fashion? Any professional service will have a system in place to guarantee that they’ll respond within the time they say they will. It won’t leave you hanging, wondering if your query will ever be answered.

Quality Control — Will the house cleaning service provide quality control checks? A professional service will have processes in place that ensure that every cleaner is properly trained, and they’ll have a system for regularly checking for quality . They hold themselves to a higher standard, so you can rest easy.

Staff — Can the service accommodate schedule changes? Say you’ve got a party planned, and you need additional help with pre- and post-party cleanup. Does the house cleaning service you’ve chosen have sufficient staff to handle this change in the schedule? Or is their staff too small to be able to help you out in a pinch without discommoding another client? A professional service with a sizeable staff accustomed to being flexible for their clients is a bonus.

Services — Does the house cleaning company offer a variety of services, including such specialties as window cleaning and carpet cleaning? A truly diverse house cleaning service will save you time (and probably money); you won’t have to search for another company that offers these services, and hope that they’re professional and effective. You’ll already have an established relationship with a company you trust to do the work well.

Find a House Cleaning Service

How do you find a company that has all of these traits and more? Here are some helpful suggestions.

Online Search — Your old friend Google comes to the rescue again! Simply type in a search using phrases such as “house cleaning service Elmhurst, IL” and see what it brings up. It will give you a good place to start your search.

Reviews — There are so many wonderful sources for online reviews these days. Start by checking Google Reviews  and Facebook Reviews . Yelp offers top ten lists of the house cleaning services with the best reviews in your area. Other sites such as HomeAdvisor or Thumbtack will also give you reviews from people who have used the service.

Word of Mouth — Who do you trust more than your family and friends? Ask around, and you’ll probably find a few people who have used a house cleaning service in your area. Ask them about their experiences, and whether they’d ever work with the service again.

Website — Most house cleaning services have websites these days; dig around a little, and see what they have to say about their services. Why do they say they’re better than their competitors? Does it resonate with you?

Contact the Company— If you’ve got questions that aren’t answered by their website or reviews, call them! Ask them about their training processes, and about their system for keeping themselves accountable for the quality of their work.

Your home is your sanctuary; you want to be sure that the people who you hire to clean it are just as concerned with quality as you are. Interested in learning more about our service? We’d love to show you what could do! Contact us today by filling out the form on the right side of this page!

More Posts
By James Rosasco 06 Sep, 2017

In the modern age, there are two primary ways to hire a house cleaning service: online booking and in-home estimate.

Online booking means that you reach out through the cleaning service’s website to let them know that you’re interested in their service, while an in-home estimate means that the owner or a representative of the cleaning service will come to your home, walk the space, and give you an estimate based on the services you require and the size of your home, as well as the condition your home is in.

But which is right for you? Online booking or in-home estimate? Read on for more information about the differences between the two.

Is Online Booking Right For You?

Online booking is quickly becoming a necessity for any cleaning service who hope to reach a more youthful crowd. Here are some of the pros and cons of online booking.

Online Booking Advantages

Time saving — You can sign up for service whenever you want, day or night. There’s no waiting for the business’s owner to return your phone call. In some cases, online booking enables you to get an instant quote and schedule your appointment at a time that will work for you.

Easy for customers — Now, there is online booking software that will allow you to book a cleaning via desktop computer as well as mobile device. The convenience factor indicates that the service understands that your time is at a premium, and they want to make it as easy for you to contact them as possible.

Online Booking Disadvantages

It requires you to share a lot of information — When you fill out an online booking form, be prepared to answer a lot of questions, including the following:

  •  Where are you located? (City, neighborhood, subdivision)
  • What type of service do you need? (One-time, ongoing, move out)
  • How often do you want your home cleaned?
  • Have you used a cleaning service before? If so, when was it last serviced?
  • Why did you stop using your last cleaning service?
  • Can you tell us the square footage of your home?
  • Number of bedrooms?
  • Number of bathrooms?
  • One story or multi-level?
  • Number and types of pets?
  • How many people live in the house?

No in-person meeting prior to the cleaning — You’ve simply got to trust that the cleaning company is dependable. You can always request customer testimonials from the service or seek out online reviews if you’re concerned about letting strangers into your home. Additionally, a professional cleaning company will have highly-trained, carefully screened employees who are held to a high standard.

Is an In-Home Estimate Right For You?

An in-home estimate requires the cleaning service to come to you— they actually walk through your home, offering you an estimate of the services you want them to do. Or they will explain their most popular cleaning packages so you can choose the one that works best for you.

Advantages of an In-Home Estimate

Accuracy — You’ll know that the estimate accurately reflects your home’s dimensions and level of effort required. An online booking typically has a disclaimer attached, saying that the estimate could change based on the condition of the home. With an in-home estimate, the cleaning service will have the whole picture prior to quoting a price.

Personal touch — If you want to know a little more about the organization, you’ll get a better picture if you invite them to your home and speak with the owner or a representative one-on-one. Then, you can ask the questions you have about the organization as well as their processes.

Disadvantages of In-Home Estimate

Time-consuming — If you’re exceptionally busy, it could be difficult to schedule a time when the service is available to bring them in to make the estimate. Additionally, the back-and-forth phone calls can eat up even more of your valuable time.

Inconvenient — Rather than simply filling out a form online, you’re forced to go through many steps before you’re even able to schedule the first cleaning. If you’re truly in a hurry, online booking might be the preferable option for you.

Are you ready to bring a professionally trained, highly recommended, experienced cleaning service into your home? Helping Hands Cleaning Service is here for you. Whether you prefer online booking or an in-home estimate, we can accommodate your needs! Contact us today!

By James Rosasco 30 Aug, 2017

Tip of the day! Did you know you can clean your microwave with a lemon?

  1. Cut the lemon in half. Squeeze juice into a microwaveable dish with about 1 1/4 cups of water.
  2. Heat the bowl in microwave for about 3-5 mins.
  3. Carefully remove the bowl and wipe down the inside of the microwave with a warm, moist cloth.
  4. The microwave is now clean and the kitchen smells fresh.
By James Rosasco 30 Aug, 2017

Did you ever want to reuse that candle jar you received as a gift, or the one that came with a reusable lid?

Here’s how you can remove the wax to reuse it as storage or even place a smaller candle in it to see it glow once more.

Step 1 – once the candle is spent and will no longer serve its purpose, carefully pour boiling water into it. The water will melt the wax and it will float up to the top.

Step 2 – allow it all to cool down so then as it cools it will harden and be easy to remove. Repeat steps 1 and 2 as necessary until all wax is removed.

Step 3 – simply pry off the metal wick holders (if they didn’t already come off) with a butter knife. Hand wash or place in dishwasher to remove any final residue a bring it to a sparkle.

Step 4 – to remove any labels or stickers simply cover with a cotton ball soaked in rubbing alcohol or dish soap and water till it begins to peel away.

More Posts
Share by: